Evolv uses Linx to streamline User Access Reviews and save hours

TL;DR

Evolv, a company building advanced security detection solutions, struggled with a fragmented user access review process that relied on manual exports, spreadsheets, and screenshots. After adopting Linx, the team has been able to streamline many UAR workflows, giving auditors an immutable evidence package and saving significant time on both reviews and audits.

About Evolv

Evolv delivers advanced security screening solutions that aim to make the world a safer place to live, work, learn, and play. Dan Loveman serves as Senior Director of Cybersecurity and Technology, where he is responsible for everything from help desk to infrastructure and overall corporate cybersecurity.

The Challenge

Before Linx, Evolv's user access review process relied on exports, screenshots, and email chains. This approach was time-consuming and difficult to defend to auditors.

"Before Linx, UARs were a mess. We were exporting system data in CSVs or Excel files and importing them and massaging data and taking screenshots and emailing everything."

When sitting in front of auditors, the team needed to be able to stand behind the data they presented, which a cobbled-together spreadsheet-screenshot solution made difficult.

"When we're sitting in front of auditors, we have to defend the data that we're putting in front of them. And to have this cobbled-together spreadsheet screenshot solution, it was difficult to defend."

The Solution

The team sought a tool that could bring accuracy and auditability to their UAR process and found Linx. As a design partner, Evolv had direct access to the founders, the product team, and the growing support team, allowing them to shape the product around their needs.

"As a design partner with Linx, we had access to the founders, we had access to the product team, and the growing support team."

Features and connectors that weren't yet in the product were turned around quickly, giving the team confidence that their specific requirements would be met.

"One of the most impressive parts of working with Linx is how quickly they've been able to turn around features and things that, for us, are important that weren't already included in the product."

The Impact

Automating user access reviews significantly reduces the manual burden on system and business owners, minimizing the need for data exports, spreadsheet management, and screenshot collection while streamlining audit preparation.

"Sitting in front of the auditor with a prepared package of evidence that is immutable and contains everything that they're looking for from the initial step saves the back and forth of clarification and generating additional evidence."

The quality of what gets delivered to auditors has improved alongside the process.

"Since implementing Linx, the data that we provide to auditors is just better. The process has improved. The amount of time to deliver evidence has improved exponentially."

Dan's Advice to Peers

"UARs are always going to be a pain, but with Linx, there's a whole lot less of it."